The behaviours that drive effective implementation

Implementation is fundamentally a collaborative and social process driven by how people think, behave and interact. The following three behaviours are at the heart of effective implementation so should feature across your implementation projects.

Engage

In this short video, Professor Jonathan Sharples outlines how you can engage people so they can shape what happens while also providing overall direction.

Unite

In this 2-minute video, Professor Jonathan Sharples explains how you can unite people around what is being implemented, how it will be implemented and why it matters.

Reflect

This 2-minute video outlines the importance of reflecting, monitoring, and adapting to improve implementation.